NOTE:If you are experiencing a problem with your order, such as a non-receipt, a defective product, PLEASE send in a detailed e-mail explaining your situation including your order number, name and contact phone number. DO NOT Contact PayPal, Stripe, Apple Wallet Pass, Square or Any other payment platforms on our site first or open a claim. This will just delay resolving your issue severely. MOST issues are resolved directly through e-mail from our company as it helps keep an exact record of the situation. It is not necessary to call unless you have not received an answer back 72 hours after sending. This also may further delay or confuse the issue. Thank You.